What gets noticed
Direct statements of harm are the obvious case. Families more often care about the quieter signals, the ones that accumulate.
- Talk of self-harm or of being in danger
- Confusion that is new for that person
- Sudden withdrawal, or several missed calls in a row
- Fear about a person, a visitor, or a situation at home
The companion hands off, it does not counsel
When a conversation turns to harm, it responds calmly, points to human help, ends the call rather than improvising, and alerts the family immediately.
It never tries to talk someone through a crisis alone, and it never asks anyone to keep something from their family.
Alerts are meant to be believed
An alert system nobody trusts is worse than none. Ordinary days stay quiet and land in the recap. Alerts are reserved for things that need a person now.
Honest limits
It only knows what is said on a call. It cannot see a fall, and it is not itself an emergency service or a crisis line. It can connect a person to those services, but it cannot replace them. If someone is in immediate danger, call emergency services.